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Organisation and Method Department


The aim of the O & M Department is to provide good governance and bring in a culture of transparency, accountability and provide citizen friendly service. O & M Department also aims to facilitate the pursuit of excellence in governance through

  • Improvements in Corporation structures & process.

  • Economy in Corporation expenditure through conducting work studies of various departments of the Corporation.

  • Simplification of procedures.

The mission of the department is to act as a facilitator, in consultation with Delhi Government to improve functioning through administrative reforms in the spheres of process improvement, organization and methods. Its mission is also to suggest remedial measures for economy in corporation expenditure through Organization and Methods, implementation of Right to Information Act etc.

This department is functioning under the Administrative Control of Additional Commissioner (Establishment) assisted by one O & M Officer and two Junior Analysts along with supporting staff. O & M Department is responsible for performing following activities.

  • Administrative Reforms.

  • Work Study

  • Reorganization of Departments

  • Organization & Method

  • Training to the employees of the Corporation in RTI & office procedures.

This department is presently located on the 25th floor of Dr. S P Mukherjee, Civic Centre, Jawahar Lal Nehru Marg and can be contacted by phone on the following nos.

1. 23227512

2. 23227513